Learning and communication techniques to encourage collaboration in your organisation
Two-day masterclass
14-15 August 2007
Singapore

A two-day masterclass designed to help you:

• Stay focused on the business outcomes of cultural change
• Overcome the barriers to knowledge sharing
• Understand the role of measures, targets and rewards for knowledge sharing
• Adopt specific learning and communication tools and techniques

Facilitated by:
David Gurteen
Founder, Gurteen Knowledge Community
(a global learning network of over 14,000 people in 150 countries)

Collaboration is viewed by many to be the latest organisational holy-grail but how can you really break down those stubborn barriers to knowledge sharing that exist in so many organisations?

Your masterclass leader will help you to identify the major barriers to collaboration in your organisation, demonstrating how you can work to overcome them in order to establish a culture which supports your knowledge management efforts.

You will be guided step by step through several different communication techniques, learning and sharing techniques that you can apply in your own organisation to improve the success rate of your knowledge management programmes. Finally, you will leave this masterclass with an action plan that will enable you to initiate positive cultural change when you return to the office.

By attending this masterclass you will:

• Grasp the concept of knowledge networking and its importance
• Take away new ideas for improving your own knowledge networking skills
• Realise your role and responsibilities as an individual knowledge worker
• Understand the concept of knowledge trading
• Know how to collaborate with others
• Appreciate the role of conversation and dialogue in business life
• Learn how to construct and tell stories that facilitate sharing and ignite action
• Grasp the power of AARs, peer assists and retrospects as learning techniques
• Understand how to improve ownership of knowledge management problems and challenges
• Be equipped to run a knowledge café to surface knowledge
• Realise the role that social tools and technology can play in learning - as well as their psychology
• Take away an action plan to initiate change upon your return to the office