25 - 27 October 2011, Melbourne, Victoria, Australia

Imre Hegedus, Managing Director, Imre Hegedus Consulting; Director,
BPM Link

Samantha Brignell, General Manager, Process Improvement and Strategy,
Telstra

Sreevidya Nair, Group Lead, Business Systems,
Medibank Private

Aleksandar Vranesevic, Principal Consultant,
Predicate Partners

Michael King, Director,
Quality Learning Australia

Jeremy Scrivens, Director,
The Emotional Economy at Work

Lynne Phillips-Rees, Team Leader General Inspectorate,
City of Marion

Trish Makarian, Manager, Business Process Management,
QSuper

Susanne Rauer, Enterprise Architecture Executive;
Ricardo Correia, Enterprise Architecture Executive,
Commonwealth Bank of Australia

Greg Seaton, Head of Process Excellence,
AMP

Kimberly dela Cruz Odom, Programme Manager, Business Process and Change Initiatives,
The University of Sydney

Nick Latham, Senior Manager, Business Transformation,
Grant Thornton