Masterclass leader:
Dr John Girard
Associate Professor of Management
Minot State University, USA
The world’s foremost authority on Enterprise Dementia

When undertaking knowledge sharing and collaborative activities, it can be difficult to effectively bring different organisational perspectives together to provide a meaningful outcome for the business. Not only is it crucial to engage the organisation to participate, collaborate and share, but also to distil collected information to transform it into intellectual capital.
Knowledge practitioners need to therefore apply various processes to achieve a coherent view of organisational knowledge. By applying sensemaking techniques it is possible to create a shared awareness and understanding that will promote enhanced knowledge management practice and allow deeper insights into organisational dynamics. Additionally, as more and more collaborative options present themselves in the form of social media, knowledge professionals need to carefully assess how to ensure that their work practices are effectively aligned with digital options.
By effectively examining culture, technology and processes, knowledge practitioners well then be better placed to effectively link KM to performance management and to use organisational knowledge as a basis for innovation. This two-day interactive masterclass will explore some of these challenges and equip you with practical ideas to implement in your organisation. Come prepared to discuss your personal challenges, and get involved in sharing ideas with the group.
This interactive masterclass will examine:
* Using knowledge sharing, collaboration and sensemaking techniques to improve organisational effectiveness
* Using social spaces to collaborate and transfer knowledge
* Describing the purposes, uses, and value of knowledge management in organisations
* Differentiating between data, information and knowledge
* Evaluating knowledge creation and transfer
* Developing a knowledge strategy
Masterclass leader:
Dr John Girard
Associate Professor of Management
Minot State University, USA
The world’s foremost authority on Enterprise Dementia
John Girard is an associate professor of management at Minot State University where he teaches graduate and undergraduate management courses. John is researching the relationships existing between information anxiety, organisational memory loss, and contemporary knowledge management theories. Prior to returning to the classroom John dabbled in university administration and held a variety of positions at Minot State University.
John previously spent 24 years as an officer in the Canadian Forces serving in a number of roles, and in 2004, whilst acting as Director of Knowledge Management at National Defence Headquarters in Ottawa, he accepted an Associate Professorship at Minot State University, retiring at the rank of Lieutenant-Colonel.
John speaks regularly on the subject of knowledge management and how enterprises may reap the benefits of creating and exchanging organisational knowledge. John has undertaken training and consulting assignments for clients such as the Department of National Defence, Canadian Forces College, Canadian International Development Agency, US Department of Labor, Job Corps, and the Dubai Municipality.
John has written more than twenty articles and chapters for peer-reviewed or trade journals and books and his first book, an edited volume entitled Building Organizational Memories: Will you know what you knew?, will be published by IGI Global in 2009. John’s second book, Managing your Organization's Knowledge for Future Leaders, is under development and will be published by Business Expert Press in early 2009.
For more information, please see www.johngirard.net
Feedback from John’s presentations at KM Australia 2008:
“Excellent, engaging. Can’t wait to use some bits in the workplace.” - Department of Education & Early Childhood Development
“Inspirational speaker” - The University of Melbourne
“Very good demos” – Medibank Private
“Brilliant – talked very positively and practically. Extremely engaging.” – National Australia Bank
“The presentation and content were excellent – the best part of the whole event.” – Department of Justice
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