Advancing the status of information services to improve user experience
Date: 19 - 21 Sep 2007
Location: Sydney, Australia
Event Type: Conference

Libraries and information service centres within organisations have experienced significant changes over the last decade and the profession is still undergoing a period of transformation from a department run largely the same way as a traditional library of books, publications and microfilm to a complementary department where information is paramount and user tailored. These services are also increasingly moving online.

As such, there is now a requirement to align the running of the library more closely with the business requirements and realities of the business and also to run the library as a business in its own right.

Practitioners need to effectively balance these business needs and the core information provision function of a library by employing effective management strategies.

Essential issues such as staff requirements, promotion and marketing of services, copyright and standards, information accuracy and online delivery need to be assessed and the appropriate action taken to ensure the provision of reliable and useful information services to your organisation.

This two-day conference will examine the key issues facing information providers and arm you techniques to:

• Understand and implement new technologies designed to improve information delivery and access
• Improve the usability of services offered by Library and Information Service Centres
• Effectively manage the HR requirements of Library and Information Service Centres
• Educate staff and users on appropriate information usage issues such as copyright
• Promote your library and its services to management and the organisation as a whole

For sponsorship and exhibiting please contact Mathew Cherian on 1300 550 662 or mcherian@arkgroupasia.com

Supported by: