Taking a cultural approach to improving knowledge sharing in government organisations
Date: 14 - 16 Nov 2007
Location: Sydney, Australia
Event Type: Conference

DOWNLOAD THE BROCHURE (PDF file)

User-centric Web 2.0 Presentation

Government agencies, particularly those with large service provisions and extensive employee bases have a staggering amount of knowledge capital at their disposal. They also have an added responsibility that this knowledge must be managed effectively to provide vital services at local, federal and state government levels as well as the private sector.

However, public sector knowledge practitioners have to manage this vast amount of knowledge on limited resources and within the constraints of legislation resulting in much of this knowledge being underutilised or lost. In order to harness this valuable resource and remain relevant, they are required to create and sustain a robust knowledge culture.

Using a range of enablers designed to capture, store and transmit information, the challenge is to enlist all stakeholders, management, employees and customers in creating this culture while harnessing the knowledge that each of these groups possess.

This two-day conference will look at ways in which government departments can improve the knowledge capabilities of their departments or agencies through the analysis of issues such as:

• Addressing and expanding knowledge capacity and capability
• Recognising technology as a conduit to improved knowledge and greater participation
• Exploiting opportunities created by change and creating enthusiasm and commitment through support structures
• Demonstrating the value of an intangible product

Supported by:

Partner Event:

The Technical Communicators Association of New Zealand (TCANZ) will be holding its sixth biennial conference in Wellington in November.

This conference is intended to provide up-to-the-minute information on local and international trends and developments for technical communicators. If your work involves developing business documents, manuals, user guides, training material, intranet pages or web content - this conference is for you!

Conference title: Absolutely Positively Cutting Edge: Communication Strategies for the 21st Century
When: Wednesday 7 to Friday 9 November, 2007
Where: Duxton Hotel, Wellington, New Zealand

Full details of the conference, including online registration, are on the (TCANZ) web site at www.tcanz.org.nz.

To download the conference brochure (PDF) go to:
http://www.tcanz.org.nz/Events/Conference/Conference2007/Brochure2007.pdf

For a copy of the full programme (PDF) go to:
http://www.tcanz.org.nz/Events/Conference/Conference2007/Programme2007.pdf

Details of our pre-conference workshops on "Visual Structure" and "Choosing the right usability technique" are available at:
http://www.tcanz.org.nz/Events/Conference/Conference2007/ConferenceWorkshops.htm