Managing an intranet in a public sector organisation presents a unique set of challenges not usually faced by corporate counterparts. Intranets in public sector organisations need to be able to cope with the demands of diverse, hierarchical, and often vast workforces, and meet regulatory requirements statutory obligations, whilst still providing a valuable information resource to the organisation.
In order to find a balance between meeting public sector requirements and ensuring that your intranet accurately meets the needs of your organisation, it is imperative to devise a strategic approach. You must define your organisational vision for the intranet, negotiate hierarchical management, and effectively engage the organisation. You need to also employ stringent content management practices to keep content current, accurate, usable and accessible.
This conference will provide a valuable opportunity to hear from other public sector organisations on how to best manage an intranet for optimum results. It will address prominent challenges such as:
* Improving user experience and gaining constructive feedback to effectively engage the organisation
* Utlising the intranet as an effective communication and collaborative tool
* Managing governance, risk management and ownership issues
* Discerning what technology will be most suitable and interoperable with existing platforms
* Maintaining content accuracy and currency to make sites more usable and accessible
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