As a term, Business Process Management (BPM) is enjoying unprecedented popularity across the globe. Providing senior executives with a clear understanding of the purpose and scope of BPM, that is broad enough to cover the key elements and specific enough to be meaningful, is still a challenge.

This report brings together key themes of this exciting and rapidly moving subject. A refreshing, innovative and in-depth insight into BPM that explores the strategic, operational, business, human and technological dimensions. It draws upon a wealth of industry research and practices coupled with the authors’s considerable personal experience.

The report highlights methods, models, and tools throughout that will serve as a reminder for the more experienced process professional while providing foundational understanding for those new to the field. For all, it will provide new insights and be a good reference in leading and sustaining process-driven change.

"Business Process Management – Insights and Practices for Sustained Transformation" provides practical reference to business executives who have been charged with some aspect of process and change management for their enterprise. Report topics include:

• The enterprise view of processes
• BPM and process improvement
• BPM capability
• The process view of the enterprise
• BPM technology
• The case for BPM
• Making the change
• BPM governance

About the Author:

Imre Hegedus

B App. Sci. (computing), LaTrobe University

B Arts (social sciences), Bendigo CAE

P Grad. Dip. in Mgmnt, University of Melbourne

Managing Director – Imre Hegedus Consulting

An internationally recognised process professional, Imre Hegedus is passionate about improving business performance. By enabling others to realise their potential through process and quality methods, Imre has developed a reputation for delivering real business value through process-based methods, models and designs. He has assisted some of Australasia’s largest companies in their process endeavours, has led the development of a number of Australian and international quality/process forums and is the founding Director of the BPTrends Forum.

Fifteen years corporate experience as a BPM practitioner and senior executive has seen Imre successfully influence at the most senior organisational levels on the case for BPM. This saw Imre establish and lead the BPM Centre of Excellence and the Six Sigma deployment for one of Australia’s largest corporations.

Having established his own professional services practice, Imre is now providing consulting services to large and small enterprises in industry sectors including automotive, telecommunications, FMCG and government.  His focus is on developing process management and improvement capabilities for sustained transformation.

For further information see www.imrehegedus.com