The aim of this report is to provide a complete digitisation toolkit for any organisation that is struggling with information overload. A new approach to enterprise digitisation projects known as the Digitisation Development and Implementation Framework (DDIF) is provided.

The DDIF gives step-by-step guidance to information professionals charged with delivering improvements in this area, in terms of assessing an organisation’s needs relating to e-documents, describing the technical digitisation process to the end result of delivering accessible and secure electronic records.

Head of information governance at the UK-based Northampton General Hospital Trust,Robin Smith is the author of the Information Risk and Intelligence Management model now being adopted by UK organisations which aim to deliver high performance business intelligence.

He has worked extensively in the public and private sectors as a change manager for information and digitisation projects, producing innovative solutions to legacy content and e-records issues; and was formerly marketing director for the Records Management Society UK.