A portal is one of the single most important systems a company can implement. The perfect portal pulls together a range of functionality, such as content and document management, workflow processes, knowledge repositories, e-mail systems and information databases, under one accessible, user-friendly roof.

But do you buy a complete out-of-the-box portal or do you develop a solution in-house? Do you try and integrate existing workflow, content-management and group working tools into the new portal, or do you embark on a complete upgrade and overhaul? And technology challenges are not the only obstacles that must be overcome to ensure a successful portal project. Gaining management buy-in, building the business case and demonstrating return on investment are all crucial.

Enterprise portals: A good-practice guide features essential insights into the thinking and practice behind the most successful portal projects, through case studies from 12 leading organisations. Providing an in-depth account of the portal implementation process and highlighting key technology benchmarks and lessons learnt, this good-practice guide is designed to provide you with the firm foundations needed to build and maintain your own successful portal project.