KM in the Legal Profession examines the enormous challenges facing the legal profession and discusses the issues raised by those pioneering firms that have taken the lead in introducing knowledge-management practices:

* How should a knowledge-management programme be initiated?
* What are the preconditions for avoiding failure?
* Who should take the lead?
* Who should be involved?

Successful knowledge management requires a new ethos of collaboration, both internally and externally. It is not a matter of disenfranchising lawyers from their high fee-earning capacity; it is a matter of harnessing that capacity in the best interests of the firm as a whole – an example of the shift from the maverick mindset to the team mindset that today’s competitive landscape and technological conditions require.

This 180 page report looks specifically at how effective knowledge management can not only help you address these key issues but how in doing so you can achieve increased profitability and better provision of services. Featuring 16 case studies, surveys, extensive research, opinion from leading practitioners and action checklists, it also provides a model plan for creating a KM vision, including how to:

* Ensure you know what knowledge you have, where it resides, who uses it and what for;
* How to investigate and understand the value networks that turn knowledge into profit;
* Clarify your business goals and agree your strategy and success indicators at both the top and the bottom of the firm;
* Focus on people, process and technology.